Privacy  Policy

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1. Information We Collect
We collect both personal and non-personal information to improve your shopping experience, fulfill orders, and provide high-quality customer support.

1.1 Personal Information
This is the information you voluntarily provide when interacting with us, including:

• Your name to identify you.

• Your email address to send updates, order confirmations, or promotional content (if opted in).

• Your phone number, if provided, for order updates or direct communication.

• Your billing and shipping addresses for order fulfillment.

• Payment details, securely processed through third-party payment platforms.

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1.2 Non-Personal Information
This is data automatically collected to enhance website functionality and user experience:
IP address for location and troubleshooting purposes.
Browser type and device information to optimize website compatibility.
Pages visited on our website to analyze customer behavior and improve site content.

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2. How We Use Your Information
We are committed to ensuring your data is used responsibly and for its intended purpose. Here’s how we use the information we collect:
Order Processing: To process, fulfill, and track your orders efficiently.
Customer Service: To respond to inquiries and resolve issues quickly.
Communication: To send order updates, newsletters, and promotional content (only if you opt-in).
Website Optimization: To analyze user behavior and improve our site’s design and features, tailoring content to user preferences.

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3. Information Sharing
We prioritize your privacy and will never sell, trade, or rent your personal information. We share your data only in limited and secure circumstances:
Service Providers: Trusted third parties (e.g., payment processors, shipping providers) may access your information solely to complete necessary services on our behalf.
Legal Obligations: If required by law, regulation, or legal process, we may disclose your information to comply with legal requirements or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the terms of this Privacy Policy.

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4. Data Security
We use industry-standard practices to safeguard your personal information:
Encryption: All sensitive data, including payment details, is encrypted using Secure Sockets Layer (SSL) technology during transmission.
Secure Storage: Personal information is stored on secure servers with restricted access.
Access Control: Only authorized personnel with specific roles can access customer data, ensuring minimal risk of exposure.
Despite these measures, no system is 100% secure. We recommend you take precautions, such as safeguarding your login credentials and devices.

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5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience and improve functionality:
Essential Cookies: These are required for core website operations, such as the shopping cart and secure checkout.
Analytics Cookies: These help us analyze website traffic and user behavior anonymously.
You can manage or disable cookies through your browser settings, but doing so may limit certain website features, such as account login or order tracking.

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6. Your Rights
As a resident of the United States or Rhode Island, you have the following rights regarding your personal data:
Access: Request access to personal information we’ve collected over the past 12 months.
Correction: Notify us of inaccuracies in your personal data and request corrections.
Deletion: Request deletion of your data, unless legal or operational obligations prevent us from doing so.
Opt-Out: You can opt out of marketing communications by emailing sensationalholythreads@gmail.com with the subject line “Opt-Out” or by clicking “unsubscribe” in promotional emails. You may also stop receiving text notifications by replying STOP.
Opt-In: You retain the right to opt into or out of any data-sharing practices, as applicable.
To exercise your rights, contact us at sensationalholythreads@gmail.com

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7. Children’s Privacy
Sensational Holy Threads does not knowingly collect personal information from children under 13 years of age, following the Children’s Online Privacy Protection Act (COPPA). If we discover that we have unintentionally gathered data from a child under 13 without parental consent, we will delete the information immediately.

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8. Compliance with Rhode Island and U.S. Laws
This Privacy Policy adheres to U.S. federal and Rhode Island-specific privacy regulations:
California Consumer Privacy Act (CCPA): We provide transparency and control over the personal data we collect.
Rhode Island Identity Theft Protection Act of 2015: We ensure secure data storage and notify customers promptly in the event of a data breach.
We follow these and other applicable laws to protect your privacy and uphold your rights.

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9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. For example:
Order details are kept for accounting and legal compliance.
Marketing data is stored only while you remain subscribed.

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10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, website features, or legal requirements. Any updates will be posted on this page with an updated effective date. By continuing to use our website after updates, you agree to the revised terms.

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11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, please don’t hesitate to reach out:
Email: sensationalholythreads@gmail.com
Phone: 401-481-4291
Thank you for trusting Sensational Holy Threads. Your privacy and security are our top priorities, and we are committed to ensuring you feel confident and safe shopping with us